Q&A

 

  • • Reservations are now open for stays until December 30, 2025.

    • A minimum of 2 consecutive nights in the same room type is required for bookings.

    • For Single-Night Stays, please note the following:

    Weekday Single-Night Stays: Available on the 1st of each month for weekdays in the current and following month.

    Weekends and Holidays Single-Night Stays: Available every Monday for the upcoming Friday, Saturday, and holiday of that week.

    • Reservations are only accepted online.

    • Accommodation for 2026 and the New Year period is expected to be available for booking in the second half of 2025.

  • Check-In Time: 3:00 PM to 10:00 PM.

    Check-Out Time: 11:00 AM.

    Please note that starting from May 1, 2025, our Check-In Time will be adjusted to 03:00 PM to 09:00 PM.

  • Reception Hours: 8:00 AM to 10:30 PM.

    Please note that starting from May 1, 2025, our Reception Hours will be adjusted to 8:00 AM to 9:30 PM.

  • Yes.
    If you will be arriving after reception hours, please make sure to contact us in advance,
    otherwise, we may not be able to accommodate your check-in.

  • Cancel 3 days or more before check-in date - FREE of charge
    Cancel within 3 days of check-in date - First Night Fee charged.

    For example:
    If your check-in date is January 5th, you can cancel the reservation for free before January 1st.

  • Write us a mail to amend it.
    If you booked on other platform, please contact their customer service.

  • We will settle your payment at check-in.

    You can pay with credit cards or cash (NTD).

  • Breakfast is included.

    Breakfast service hours: 8:00 - 10:00.

  • You can store your luggage here before check-in and after check-out.

    Please pick up on the same day.

  • Yes, but they'll need to be accompanied by an adult and stay in a private room.

  • We will arrange your room or bed according to the best availability.
    Please kindly understand that we cannot guarantee it.

  • We are not able to arrange an extra bed due to the limited space of the room.
    You may consider other room types or maybe book a female dorm bed for the guest in your company.